This policy explains how Antharris0911 Logistic Limited (“Antharris”, “we”) handles personal information when you use our website, the Antharris 0911 and Antharris 0911 Driver apps, the business portal and our delivery and freight services.
What we collect
- Account details — your name, phone number and, if you give it, your email address.
- Delivery details — pickup and drop-off addresses, contact names and numbers, package descriptions, and proof of delivery (a photo or signature).
- Location — riders share their location while they are online so we can offer them nearby jobs and show customers where their delivery is. We use pickup and drop-off locations to price and route deliveries.
- Rider documents — riders provide an ID, driver's licence, photo and vehicle details so we can verify them before their first job.
- Payments — card payments are processed by our payment provider, Paystack. We do not store your full card number.
- Messages — what you send through our contact form, in-app chat and support tickets.
How we use it
- To arrange, price, track and complete your deliveries and shipments.
- To send verification codes, delivery updates and receipts by SMS, push notification and email.
- To verify riders and keep deliveries safe, including delivery PINs and proof of delivery.
- To process payments, refunds, wallet balances and rider payouts.
- To answer enquiries and provide support.
- To meet our legal obligations and prevent fraud.
Who we share it with
We share only what is needed: your rider sees the pickup and drop-off details for your delivery; service providers process data on our behalf (for example payments, SMS and email delivery, maps and cloud hosting); and we disclose information where the law requires it. Calls between customers and riders can be connected without either party seeing the other's number. We do not sell personal information.
How long we keep it
We keep account and delivery records for as long as your account is active and for as long afterwards as we need them for legal, tax and dispute purposes. When you delete your account, we remove your personal details straight away and keep only the delivery and payment records the law requires, without your name or contact details.
Your choices and rights
Depending on where you live, data protection law (including the Nigeria Data Protection Act and UK GDPR) gives you rights to access, correct and delete your personal information, and to object to some uses. To make a request, email info@antharris0911.com. You can delete your account yourself in either app — see how to delete your account.
This website
This website does not use advertising or tracking cookies. When you track a delivery here, we show only its progress and general areas — never names, phone numbers or street addresses.
Contact
Questions about this policy: info@antharris0911.com.